Refund policy

Refund & Credit Policy

That Creative Loft does not issue refunds unless a program or workshop is cancelled by That Creative Loft.

If you are unable to attend a program or workshop, a credit may be issued toward a future program or workshop. Please note that credits are not guaranteed, particularly for cancellations made on short notice. All credits are issued at the sole discretion of That Creative Loft, taking into consideration the circumstances and amount of notice provided.